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To manage any of the settings listed below:

You can manage Facebook page connection settings from your Conversations account. You can also manage your settings within the Facebook Messenger channel configuration. You can now receive and reply to messages received from Facebook Messenger. Your Conversations account is now connected to your Facebook account.The toggles will be set to the "Yes" position for you. In the next screen, you'll need to confirm that your Conversations account is allowed to manage your Facebook page(s) and manage and access Page conversations in Messenger.To do so, click the checkbox for Facebook Page(s) you would like to connect. Next, you will need to select the Facebook business pages that you wish to connect to your Conversations account.On the next screen, Facebook will ask you if you want to continue as the person who owns the Facebook login information provided in the step above.For the first step, type your Facebook login information into the fields provided and click the "Log in" button. A modal window will open and will take you through a series of steps.Click the Facebook Messenger Terms checkbox to accept the terms then click the "Connect Facebook Messenger" button.įacebook Messenger Terms only need to be accepted once and will apply to the entire ActiveCampaign account.Under "Manage," click the "Conversations Settings" option.Click "Conversations" in the left menu.In this section, you'll learn how to connect Facebook Messenger to your Conversations account. You can only connect one Facebook Messenger account to one Conversations accountĬonnect Facebook Messenger to your Conversations account.

You can connect your Facebook page to only one Conversations account.You can connect more than one Facebook page to your Conversations account.This is per Facebook's Messenger Platform Policy You have up to 24 hours to respond to an inbound message received from Facebook Messenger.Only primary account admins can connect Facebook Messenger to ActiveCampaign Conversations.Doing so lets you communicate with leads and customers via Facebook Messenger right from your Conversations inbox. You can connect Facebook Messenger to your Conversations Unified Inbox. Conversations is no longer available for purchase to new customers as of January 3, 2023.